Frequently asked questions.

What is Aarohi Club?

A curated introduction service for Indian professionals and the global Indian diaspora. It's not a dating app. It's a membership club where a human team makes matches based on your actual preferences. Every man is manually reviewed before he gets access.

How is it different from Bumble or Aisle?

On Bumble or Aisle, you scroll through hundreds of profiles yourself. On Aarohi, a human matchmaker reviews your preferences and sends you a small number of relevant introductions. Also, every man here has passed a background check, not just a phone number verification.

Is this a matrimonial service?

No. Women come here for everything from serious dating to marriage-track relationships, on their own timeline. We don't require family involvement. You decide what you're looking for.

Is it really free for women?

Yes. Free means free: no credit card, no trial period. You get a verified profile, curated introductions from our matchmaking team, and messaging with mutual matches. There's an optional paid access pack (from ₹1,999 for 30 days, one-off) with advanced filters and event discounts, but nothing core is locked behind it.

Who can see my profile?

Nobody by default. When our matchmaker identifies a potential match, she shows you his profile first. If you accept, he can see yours. If you pass, he never knows you were shown his profile. You're invisible until you choose otherwise.

How exactly are men verified?

Every man submits a government-issued ID, verifies employment via LinkedIn or company email, answers a set of screening questions, and goes through a video or in-person review by our female curation team. The whole process takes 24–48 hours.

What if a man behaves badly?

Hit the report button in the app. Our safety team responds within 2 hours. Confirmed violations get the account suspended immediately.

What are Aarohi Credits?

Credits are the in-app currency for men. They're used to unlock profiles, request introductions, book events, and access other features. Bundles start at ₹999. One bundle covers multiple actions.

Do credits expire?

No, as long as your account is active. If you close your account, unused credits are refunded pro-rata.

Any promo codes?

When payments open, new members can use AAROHI30 for 30% bonus credits on a first purchase. Any other codes will be shown on the pricing page.

What payment methods do you accept?

Payments haven't opened yet: every plan on the pricing page is marked Coming soon. When they open, card payments will run through Stripe, priced in INR, USD, EUR, GBP or AED.

Can I get a refund?

Unused credits can be refunded within 30 days if fewer than 10% have been used. Introduction packages can be refunded within 14 days if no introductions have been sent yet. Access packs are one-off purchases covering 30 days; they do not renew, so there is nothing to cancel. A pack is refundable within 14 days if none of its bonus credits or free introductions have been used. Full details in the Refund Policy.

Is my payment info secure?

We will never store card details. When payments open they will be handled by Stripe, which is PCI-DSS Level 1 certified. The whole site runs over HTTPS.

What is an introduction package?

A one-time purchase for a specific number of curated introductions, delivered by a human matchmaker within a set timeframe. The Accelerator package, for example, gets you 8 introductions in 30 days plus a matchmaker consultation call.

How do I know introductions will actually be delivered?

You get a confirmation email with your delivery timeline. Each introduction arrives as a profile dossier with a note from your matchmaker explaining why the match was made. Delivery is timestamped in your account. If the timeframe isn't met, you're eligible for a full refund.

What are Aarohi events?

Members-only events, in person or online. They appear on the Events page in the app as they are scheduled, each with its city, date, places and credit cost.

How do I book?

Open Events in the app and register. Free events need nothing; paid events use Aarohi Credits. Places are limited.

How is my data used?

Only to run the matching service. We don't sell your data. We comply with India's DPDP Act 2023, UK GDPR, and UAE data protection law. Full details in the Privacy Policy.

Can I delete my account?

Yes, any time. Go to Settings → Account → Delete Account. Your data is removed within 30 days.